The cable tv guy’s ways: professional claiming to the office for experience Warner Cable are informing all on Reddit
Someone saying becoming an occasion Warner line specialist is definitely spilling formulas on Reddit.
Energy Warner Cable, the second-largest company of TV and online sites across the nation, advised Quartz that it is looking at get more the postings. “We’re incapable of verify if this type of guy is actually a current or former worker,” a spokesman believed.
Reddit owner cableguy_the established an “Ask myself all” (AMA) thread, placing pictures of his identification badge and consistent as proposed proof their task. His answers to the questions arriving are really frank. These are some stresses (typos saved).
On Comcast’s impending acquire of the time Warner line:
We would like the merger as the existing team in charge would be the bad recently record. Many receiving fired as a result impossible performance metrics. All of the electric power continues presented to support service repetitions and stripped-down from people who in fact look at the properties and hit disorder . It’s in pretty bad shape and so the business is being owned like stool IMHO [in my very humble viewpoint].
The stress between professionals and client service associates:
Yea support service reps and techs are generally combating a fighting that nobody sees. We all despise these people, the two loathe us all. They inform visitors the thing is the equipment when it hardly ever was. Most people determine associates to simply overlook just what the guy from the mobile claims because it’s likely that excellent, he’s got never ever wired a house, strung a drop or fixed line.
On what’s truly incorrect together with your link:
dont believe 50per cent of precisely what the rep regarding the cellphone informs you of. Merely schedule the technology. Get him or her operate. He’s done this before. The associate just addresses mobile phones. it is hardly ever the equipment evoking the problem.
Throughout the trick to obtain better allow:
When a technology happens ,ask for their managers wide variety. Tell him it’s just not burning your but to escalate a challenge. He may contact his sup to be certain its fantastic but that will assist.
On what’s avoiding more quickly net get speed:
Truly, basic analog cable tv. It will take upward sooo a lot of data transfer useage . 1 route per consistency vs binding multiple wavelengths to produce 8 passage for a downstream and 4 for an upstream . Once we go 100% digital tv.. net get more quickly. Additionally congestion. If you are living around a college it is survival in an uncertain future . Granny may also use her 15 meg for email and viewing but youthful Johnny university kid is terrible down the bandwidth in your community utilizing netflix and torrenting and games. So far they pay identically. IMHO what would hit this really is capping info and giving everybody else uncapped pace.
On why splitting your own wire connections happens to be a terrible idea:
Putting in a splitter just to attenuate the transmission is really stupid we all actually have abstraction called attenuators that do this without incorporating unneeded splitter. But it is factual that continuously indication is simply as terrible as insufficient we call that distortion
On whether this Reddit AMA will surely cost him or her their career:
I would be fired based just who captures me. I would also get a bonus its so difficult to tell utilizing the strategy this manufacturer is presently prepared.
On how Wi-Fi tells is unreliable, and can be vanquished by opportunities and rooms:
Certainly most evident. Plaster areas specially.Solid wooden opportunities, in a garage whenever device is on the 2nd ground or the other way around. Wi-fi is actually a fickle beast.
In your “broken” cable tv modem:
Yea I find out this a lot. I would state in confirmed year I might claim 5% associated with the modems I swapped had been actually faulty. Most of us would most pet and pony tv show and merely swap they anyhow. The thing is usually maybe not technology relating. Modems either operate or the two dont. There is certainly extremely very little in the middle. These include easy equipment. I have tv series people making use of my laptop computer each and every thing using perfectly, subsequently shift back in her tools and anything travels to shit. They however require a whole new modem..Its insanity.